This hotel offers exceptional value for money - a true hidden gem! From the moment I arrived, I was impressed by the attention to detail and warm hospitality provided by the staff. The freshly renovated rooms were spacious and clean, with very comfortable futon beds that ensured a restful sleep. The open bath was a highlight, allowing me to relax while surrounded by the serene beauty of snow falling gently from above. Additionally, the breakfast buffet offered a delicious variety of options to start the day off right.

All was great - couldn't ask for more!

This hotel exceeded my expectations in every way. The attention to detail and the impeccable service provided by the staff truly made my stay memorable. The rooms were spacious and the futon beds were incredibly comfortable. I also loved the location of the hotel, nestled up a slope, which provided a tranquil and relaxing atmosphere. Additionally, the breakfast buffet offered a wide variety of delicious Japanese dishes, including shabu-shabu, which was a highlight of my dining experience.

No negatives to mention, everything was perfect.

Traditional feel, superb staff, clean facilities, convenient location, onsen experience, brand new room.

Nothing, everything was great.

The place itself looks amazing, nestled in a mountain town with snow-covered trees. The dinner and breakfast buffets were excellent, reflecting the quality of the place. The rooms were nice and even had a tea set for use. a great place to stay. Private onsen closed in winter. Overall I highly recommend this hotel.

Courteous staff, delicious food, convenient location, and spacious room. The onsen is smaller but still perfect for relaxing.

The hotel provided a very relaxed and comfortable atmosphere, which made our romantic escape extra special. The room was spacious and comfortable for two persons. The staff was so friendly and professional in greeting us at the entrance, and guiding us through the check-in process. The location was perfect, and we found ourselves close to many local attractions and restaurants that we could visit.

While the room was spacious and comfortable, the air conditioning system was difficult to operate, and we had to call the front desk for assistance. We also found some difficulty in using the bathroom equipment, as instructions were not in English.

Had a New Year gathering at a traditional Japanese inn. the complimentary New Year's soba and mochi were a nice touch. the inn was located near a famous hot spring and the snow resort was only a short drive away. the tatami mat room was cozy and had a beautiful view.

The service was extremely disappointing. the staff seemed uninterested and lacked hospitality, which made for an unfortunate experience.

The hotel offers incredible value for money, with affordable prices that include meals and a comfortable room with futon beds. The staff provides excellent service, with attention to detail and a courteous attitude. The location, situated up a slope, offers a peaceful atmosphere and beautiful views. I especially enjoyed the buffet breakfast, which had a good variety of options.

No major issues, everything was satisfactory.

Located conveniently with amenities and restaurants within walking distance, this traditional hotel offers clean and spacious rooms with comfortable futon beds. We enjoyed relaxing in the onsen, with both indoor and outdoor options available. the staff were friendly and helpful, with some even providing yukata and slippers. Breakfast was impressive, with an amazing Japanese spread, while the Western options were limited.

The hotel could benefit from improving their dining service, as some staff were inexperienced and inattentive.